Jihanne Dumo, UniÂverÂsiÂty of NorthÂern British ColumÂbia
@JihanneDumo
ParÂticÂiÂpants comÂpletÂing a study online canÂnot clarÂiÂfy their underÂstandÂing of the task with an experÂiÂmenter, posÂsiÂbly leadÂing to reduced data qualÂiÂty. The absence of an experÂiÂmenter can be parÂticÂuÂlarÂly detriÂmenÂtal to the data qualÂiÂty for designs that involve comÂplex cogÂniÂtive tasks and mulÂtiÂple testÂing sesÂsions. HowÂevÂer, the insurÂgence of video conÂferÂencÂing techÂnolÂoÂgy now perÂmits live interÂacÂtion between a parÂticÂiÂpant and an experÂiÂmenter, facilÂiÂtatÂing task comÂpreÂhenÂsiveÂness and posÂsiÂbly improvÂing data qualÂiÂty of online studÂies. The purÂpose of the curÂrent study was to deterÂmine how the delivÂery of task instrucÂtions impacts data qualÂiÂty in an online cogÂniÂtive study.
In a between-subÂjects design, parÂticÂiÂpants comÂpletÂed two testÂing sesÂsions in either the Zoom conÂdiÂtion where an experÂiÂmenter delivÂered instrucÂtions or in a writÂten instrucÂtion conÂdiÂtion (no experÂiÂmenter). Each parÂticÂiÂpant comÂpletÂed two cogÂniÂtive tasks (spaÂtial n‑back and Remote AssoÂciates Test) along with surÂveys. Data qualÂiÂty was assessed through attenÂtion checks, comÂpreÂhenÂsion quizzes, task perÂforÂmance, and surÂvey test-retest reliÂaÂbilÂiÂty. Data colÂlecÂtion was recentÂly comÂpletÂed, and results will be preÂsentÂed at the conÂferÂence. As an inteÂgratÂed serÂvice provider with its graphÂiÂcal user interÂface, helpÂful supÂport team, and online comÂmuÂniÂty, GorilÂla has allowed us to creÂate and run our first online study in less than a year.
Full TranÂscript:
Jihanne:
AweÂsome. Well, thank you so much for invitÂing me to give this talk. And I’m just going to say hi to everyÂbody. I’m Jihanne, And today I’ll be talkÂing about the impact of difÂferÂent modes of instrucÂtion delivÂery on data qualÂiÂty in an online mulÂti-sesÂsion cogÂniÂtive study.
Jihanne:
So, as I’m sure we’re all familÂiar with, there is a gold stanÂdard in the lab where we can conÂtrol for many aspects of testÂing, such as the enviÂronÂment and the equipÂment use, which helps reduce noise. AnothÂer imporÂtant aspect of the lab is that an experÂiÂmenter can be present to guide the parÂticÂiÂpant through the study. And in online experÂiÂments, we lose conÂtrol of a lot of those eleÂments. So there are many extraÂneÂous variÂables that may influÂence the data colÂlectÂed. And that includes the parÂticÂiÂpants being unable to clarÂiÂfy their underÂstandÂing of the instrucÂtions. And this facÂtor is critÂiÂcal to experÂiÂments in our lab, which uses comÂplex cogÂniÂtive tasks and mulÂti-sesÂsion designs, whereÂin in each parÂticÂiÂpant is worth a lot of data. So variÂable comÂpreÂhenÂsion in study eleÂments can lead to reduced data quality.
Jihanne:
InstrucÂtions in online studÂies are comÂmonÂly in writÂten forÂmat, and there have been studÂies that directÂly address instrucÂtion delivÂery and experÂiÂmenter presÂence in online setÂtings, but they are quite sparse. They mostÂly comÂpared face-to-face verÂsus online studÂies, and there have been mixed findÂings. Some of them comÂpaÂraÂble results while othÂers have found more varÂied perÂforÂmance online.
Jihanne:
So from those studÂies, along with the rest of our lit review, we found that the lack of superÂviÂsion online can lead to noisÂiÂer data due to two facÂtors relatÂed to experÂiÂmenter presÂence. And that includes the implicÂit expecÂtaÂtions impartÂed by the experÂiÂmenter that help mainÂtain the parÂticÂiÂpants attenÂtion, as well as the experÂiÂmenter’s role in ensurÂing that the parÂticÂiÂpants underÂstand the instrucÂtions of the study.
Jihanne:
So with this in mind, along with the ubiqÂuiÂty of Zoom durÂing the panÂdemÂic, as eviÂdenced by the preÂviÂous talks as well with Teams, we set out to test video conÂferÂencÂing techÂnolÂoÂgy as a tool that can be used in online research to transÂlate aspects of the lab environment.s
Jihanne:
So specifÂiÂcalÂly, we wantÂed to see how difÂferÂent modes of instrucÂtion delivÂery, comÂparÂing Zoom verÂsus writÂten instrucÂtions, impact the data qualÂiÂty in surÂveys and cogÂniÂtive tasks, the comÂpreÂhenÂsion of instrucÂtions, the data qualÂiÂty withÂin mulÂti-sesÂsion design, as well as the parÂticÂiÂpants’ expeÂriÂence. And with that be preÂdictÂed that the Zoom conÂdiÂtion would lead to betÂter data qualÂiÂty, comÂpared to the writÂten conÂdiÂtion only, as it transÂlates eleÂments of the lab.
Jihanne:
So from attendÂing the conÂferÂence last year, we were introÂduced to GorilÂla, which we used for our study. We had two testÂing days. We also had two cogÂniÂtive tasks, which was in line with the interÂests of our lab, and was deemed a bit hardÂer than some of the preÂviÂous tasks that have been repliÂcatÂed online. So we chose this spaÂtial n‑back task and the Remote AssoÂciates Test. We also had three surÂveys, and we had comÂpreÂhenÂsion quizzes for the task and surÂvey instructions.
Jihanne:
So we recruitÂed underÂgrads through SONA, which is our departÂmenÂtal recruitÂment platÂform. All the parÂticÂiÂpants, regardÂless of the conÂdiÂtion, had to sign up for time slots. So there is a recruitÂment option in GorilÂla to conÂnect with SONA, but we wantÂed to conÂtrol the time that parÂticÂiÂpants comÂpletÂed the study, so we won’t have writÂten parÂticÂiÂpants comÂpletÂing the experÂiÂment at odd hours, and with our parÂticÂiÂpants ranÂdomÂly assigned to either writÂten or Zoom conÂdiÂtion. And they were testÂed twice one week apart, and the tasks were counÂterÂbalÂanced, and the surÂvey order was randomized.
Jihanne:
So one testÂing sesÂsion startÂed with parÂticÂiÂpants givÂing conÂsent, and setÂting up their device and their enviÂronÂment accordÂing to the instrucÂtions proÂvidÂed. Then they were quizzed on the task instrucÂtions before comÂpletÂing the task. The same forÂmat was folÂlowed for all three surÂveys. And then they answered the subÂjecÂtive expeÂriÂence surÂvey, folÂlowed by the demoÂgraphÂic quesÂtionÂnaire on the first day, and they were debriefed on the secÂond day.
Jihanne:
So all writÂten instrucÂtions were idenÂtiÂcal for all the parÂticÂiÂpants. We tried to make the writÂten instrucÂtions as comÂpreÂhenÂsive as posÂsiÂble. And in the Zoom conÂdiÂtion, we as experÂiÂmenters had our camÂeras and mikes on for the entire experÂiÂment, except when the parÂticÂiÂpants were comÂpletÂing the task and surÂveys, to reduce their disÂcomÂfort. But we were present for the entire duraÂtion of the sesÂsion. We freÂquentÂly asked if parÂticÂiÂpants had any quesÂtions, and we also conÂfirmed their underÂstandÂing of the instructions.
Jihanne:
We also read the instrucÂtions to the parÂticÂiÂpants, except for the surÂvey instrucÂtions. And as for the parÂticÂiÂpants, we asked that they keep their mic on for the entire sesÂsion, but the use of camÂeras were optionÂal to maxÂiÂmize their levÂel of comÂfort, and most parÂticÂiÂpants did have their camÂeras off.
Jihanne:
So we had sevÂerÂal outÂcomes of interÂest, but today I’ll be preÂsentÂing our preÂlimÂiÂnary results on the accuÂraÂcy in the cogÂniÂtive task, and perÂforÂmance in the task instrucÂtion quizzes.
Jihanne:
So the n‑back conÂsistÂed of three conÂdiÂtions with difÂferÂent levÂels of difÂfiÂculÂty. For the 1‑back parÂticÂiÂpants pressed the space bar when the blue box appeared in the same place in the folÂlowÂing triÂal. For the 2‑back, they respondÂed when it appeared in the same place in the secÂond folÂlowÂing triÂal. And for the 3‑back they respondÂed when it appeared in the same place as the third folÂlowÂing trial.
Jihanne:
So the valÂues preÂsentÂed here are logÂic valÂues, and there was a sigÂnifÂiÂcant main effect of n‑back, such that parÂticÂiÂpants perÂformed worse in the hardÂer conÂdiÂtions. And this perÂforÂmance range was comÂpaÂraÂble to the preÂviÂous litÂerÂaÂture of the task being impleÂmentÂed in the lab. There was no mean effect of instrucÂtion delivÂery. HowÂevÂer, we did find that instrucÂtion delivÂery interÂactÂed with the type of n‑back, such that Zoom improved perÂforÂmance in the easÂiÂer conÂdiÂtions, and worse in perÂforÂmance in the hardÂer conditions.
Jihanne:
As for the Remote AssoÂciates Test, where parÂticÂiÂpants were preÂsentÂed with three words, and they had to proÂvide the fourth word that would link those three words, the overÂall perÂforÂmance of our online samÂple was conÂsidÂerÂably lowÂer than what was reportÂed in the litÂerÂaÂture of the task being impleÂmentÂed in the lab. But there was a mean effect of instrucÂtion delivÂery, whereÂin the Zoom parÂticÂiÂpants perÂformed betÂter than the writÂten parÂticÂiÂpants. HowÂevÂer, there was no difÂferÂence in the comÂpreÂhenÂsion quiz for either task, so it sugÂgests that the difÂferÂence in task perÂforÂmance was not driÂven by the difÂferÂence in comÂpreÂhenÂsion of instructions.
Jihanne:
And so our preÂlimÂiÂnary findÂings parÂtialÂly supÂportÂed our hypothÂeÂsis, when the Zoom conÂdiÂtion improved task perÂforÂmance in the Remote AssoÂciates Test, but we do note that the overÂall perÂforÂmance was lowÂer than what was preÂviÂousÂly found in the lab. The Zoom conÂdiÂtion also improved perÂforÂmance in the easÂiÂer n‑back conÂdiÂtions, but perÂforÂmance declined in the hardÂer n‑back conÂdiÂtions. And instrucÂtion delivÂery did not seem to impact task comprehension.
Jihanne:
So it appears that improveÂment in data qualÂiÂty relatÂed to instrucÂtion delivÂery is conÂtinÂgent to the type of cogÂniÂtive task that is impleÂmentÂed. And so for our next steps, we plan to comÂplete our analyÂsis on the rest of our outÂcomes of interÂest. We’re also interÂestÂed in explorÂing the posÂsiÂble difÂferÂences in comÂputÂer paraÂmeÂters between conÂdiÂtions. So for examÂple, we instructÂed parÂticÂiÂpants to maxÂiÂmize their browsers, and you can conÂfirm this using the data colÂlectÂed by Gorilla.
Jihanne:
And just a couÂple of points we learned from setÂting up our study is to not underÂesÂtiÂmate the time it takes for parÂticÂiÂpants to set up for parÂticÂiÂpants when using Zoom. And so spacÂing out parÂticÂiÂpants is key. And also takÂing advanÂtage of the feaÂtures offered by the experÂiÂmenÂtal platÂform to help maxÂiÂmize data qualÂiÂty. So for examÂple in GorilÂla, the ranÂdomÂizaÂtion and branchÂing nodes were very helpÂful for us.
Jihanne:
And a final note to keep in mind is that most cogÂniÂtive and behavÂioral tasks have been valÂiÂdatÂed in lab. So we must conÂtinÂue to ask how we can adeÂquateÂly transÂlate these tasks online, and even conÂsidÂer designÂing tasks for online settings.
Jihanne:
And with that, I’d just like to thank my superÂviÂsor, Dr. Annie DuchÂesne and from our lab, Kiran and Emma, as well as our senior lab instrucÂtor, Julie. And also thank you to everyÂone here for lisÂtenÂing to my presentation.
SpeakÂer 2:
Thank you very much Jihanne. We have time for a quesÂtion, if someÂbody would like to ask one in the Q&A, othÂerÂwise I’m going to ask my quesÂtion. So we’ll need to type furiously.
SpeakÂer 2:
Okay, I’m going to grab the opporÂtuÂniÂty to ask a quesÂtion. I liked your point at the end there, like we’ve startÂed with a modÂel of, “This is how we do experÂiÂments in the lab,” and then we’ve takÂen that online. But there would realÂly be a valÂue in thinkÂing, “I’m startÂing again. This is a difÂferÂent forÂmat.” If in-perÂson testÂing had nevÂer been posÂsiÂble, what would online testÂing look like? It would probÂaÂbly look difÂferÂent. Would you care to expand on that for just a minute?
Jihanne:
Yeah, for sure. So, as I said in that point very sucÂcinctÂly, right, like most of the tasks that we’re seeÂing online have been valÂiÂdatÂed in the lab. And it’s realÂly hard to comÂpare the lab with online. There are benÂeÂfits to both, for sure, but for us to just take one thing and throw it in anothÂer setÂting, I feel like it’s not the fairest thing to do, in terms of makÂing sure that we’re getÂting the same outÂput from those tasks.
SpeakÂer 2:
Thank you very, very much. So thank you, Jihanne.


