Goril­la Shop Builder Demo

Nick Hodges, Goril­la
@nikoraisu

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Nick Hodges:
Fan­tas­tic. Hel­lo again, I’m Nick from Goril­la and today I’m show­ing you anoth­er of our new tools, which is the shop builder. I think you’ve already seen sneak peeks in the pre­vi­ous talks. There are three big ideas here. Sor­ry, ooh, make that a bit smaller.

Nick Hodges:
First­ly, unlike our pre­vi­ous tools, this is from the out­set, a fac­sim­i­le of a real-world thing. This is an online shop. As we’ve been hear­ing, a huge amount of us doing online shop­ping in some form. The idea for us is to have an eco­log­i­cal­ly valid set­ting as our start­ing point. Fol­low­ing on from this, the con­fig­u­ra­tion options we’re putting into this, are all based on, real world shops and real world ideas. So labels, swaps, and tax­es, and so on that you’ve just been hear­ing about. What we’re try­ing to main­tain, is that any com­bi­na­tion of these options that you find should, in the­o­ry, be able to be rolled out into your life. We’re very much try­ing to keep every­thing very ground­ed in real­i­ty. Because this is Goril­la, we want to give you full con­trol over the shop­ping expe­ri­ence, so you can start exper­i­ment­ing with all these dif­fer­ent types of budgets.

Nick Hodges:
What is the shop builder for? Obvi­ous­ly we’ve been hear­ing loads of great ideas for it. Obvi­ous­ly we’ve heard about some ideas in behav­ioral eco­nom­ics, you can explore things like anchor­ing affects. Why does a thou­sand dol­lars sound expen­sive, but $5,000 reduced to a thou­sand dol­lars sound cheap? You can use it in social psy­chol­o­gy, do more peo­ple accept swaps if we tell them that every­body else is? You can use it to test behav­ioral inter­ven­tion. I think this was part of the pre­vi­ous talk, do peo­ple buy health­i­er food over­all, if we put a green stick­er on the healthy stuff, or a red stick­er on the unhealthy stuff? You can use an exper­i­men­tal psy­chol­o­gy. You can cre­ate mem­o­ry tasks, based in a real world sit­u­a­tion, can peo­ple remem­ber to buy all of the items on their shop­ping list? Can you prime peo­ple to choose one prod­uct over another?

Nick Hodges:
Final­ly, you can use it to do actu­al mar­ket research. What dis­counts can you put in that effect pur­chas­ing, or which adverts effect what peo­ple buy? I would say it was real­ly cool to see Pas­cal’s work being pre­sent­ed just now. Pas­cal has been on our ear­ly access pro­gramme for shop builder and Lola that you saw, is being built in this tool. Of course, this is anoth­er tool like the task builder or the ques­tion­naire builder, so you’ll be able to put a shop builder task into your exper­i­ment tree and have oth­er tasks that go before and after it. You could even have an inter­ven­tion task or a ques­tion­naire before­hand, and then see how that effects what they go on to purchase.

Nick Hodges:
This is as a ful­ly fea­tured online store. You’ve already seen the research from Pas­cal and Dim­itris as well. Those projects have been based on pre­vi­ous work that we’ve done and tools we’ve been work­ing on in the back­ground. We’re super excit­ed to final­ly make them avail­able to every­one. As you’ve seen, you start with a ful­ly fea­tured online store. You have prod­ucts, you can put them into cat­e­gories, you can search, you have a bas­ket, you can remove things from it, and then you check out at the end. You upload your own prod­ucts. There’s just a sim­ple spread­sheet. You have one item in each row and an image for every prod­uct. This lets you turn it into any kind of shop you want. Obvi­ous­ly we’ve seen super­mar­kets ear­li­er, but you can use it to make a toy shop or a clothes shop or any­thing like that. And then final­ly you can manip­u­late all these dif­fer­ent aspects of the shop­ping expe­ri­ence, so the labels, the pric­ing of tax­es, dis­counts, and so on.

Nick Hodges:
For any­one who’s look­ing at this, think­ing this looks great I want to have a go at this, how do you get start­ed this? I’ve got anoth­er step-by-step guide of how to get crack­ing with the shop builder. The first ques­tion you need to ask your­self, fair­ly obvi­ous­ly, is what kind of shop am I going to make? In my mind, this comes down to a fair­ly sort of straight­for­ward choice, do you need a domain spe­cif­ic shop because of the kind of research that you’re doing? If you’re doing health research, I won’t use gro­ceries, so I’m going to use health stuff, or I want to use toys because I’m research­ing this par­tic­u­lar thing, or are you research­ing some oth­er kinds of behav­ior where you just want some kind of every­day envi­ron­ment to use as a set­ting for your task, instead of using some more abstract, tra­di­tion­al psy­chol­o­gy task?

Nick Hodges:
Either which way you’re going to make some kind of shop. The next thing is you need to get your prod­ucts set togeth­er. Here’s an exam­ple of one. This is for my toy shop that I’ve cre­at­ed. This is the spread­sheet, this is the whole spread­sheet. It’s quite a small, sim­ple one. There’s only six columns that you need, they have some kind of cat­e­go­ry, we have the name of the prod­uct, an image of it, and its price. Then we have these two oth­ers, pack size and pack unit, which deter­mines how big it is, which we use for match­ing prod­ucts up lat­er. If you’re not using that, you can put one each for all of them. You then need your images for each prod­uct. That’s it, that’s the whole set. You could also have big­ger ones. Some of the super­mar­ket stuff you’ve seen ear­li­er has had upwards of 10,000 prod­ucts in them, but there’s no need for them nec­es­sar­i­ly to be that huge. You don’t need them to be.

Nick Hodges:
Then you load them into the shop builder. I’m going to show you what this looks like now. Away we go. Let’s go ahead and cre­ate a brand new shop as a task. This is live now in Goril­la, if you log into Goril­la and go to the cre­ate menu, you will see the shop builder in that menu and you can have a go with it today. I’m going to go ahead and cre­ate a toy shop. The first thing we need to do is go ahead and upload our prod­ucts, let’s start edit­ing. I’m going to bring back the spread­sheet that I showed you a moment ago. They’re all my columns. I’ve got one cat­e­go­ry, just called cat­e­go­ry. You can have mul­ti­ple cat­e­gories if you want and you can nest them.

Nick Hodges:
You could, if you’re doing a super­mar­ket, like Pas­cal’s been doing, you could have depart­ment, aisle, shelf, for exam­ple. But I’ve got one cat­e­go­ry. The first thing I need to do is go back into the tool, go to this cat­e­go­ry sec­tion and say, what might tell the tool what my cat­e­gories are. I’ve just got one, called cat­e­go­ry. This is where you would con­fig­ure those. Then once that is there, I can then go back to the prod­ucts tab, I can hit upload and I can drag that file into here. Which one’s it in? It’s in one of these. There we go. That’s there, there you all are. The next thing is to upload all the images I showed you. We go to the sec­ond tab down, which is prod­uct images. If I bring the fold­er back across again, you can see they’re all in there.

Nick Hodges:
Where’s that? That’s over here. You’d expect to have a spread­sheet and a big fold­er of images, but you could grab all of those and toss those into the upload, and there we go. There they go, very nice. That’s all of our prod­ucts in. Obvi­ous­ly if you’ve got a big­ger set, it might take a bit longer than that.

Nick Hodges:
Then we can go ahead and cus­tomize how our shop is going to look, you can spec­i­fy a logo that’s going to appear at the top. I’ve got one here. You’ll see in a moment it’s white because I want it to sit against a col­ored back­ground, you can’t real­ly see it, but you’ll see what it looks like when we go ahead and pre­view it. Then you can cus­tomize the appear­ance of your shop and you can change the col­ors that we use and all the rest of it. I am going to go for a rather fetch­ing green, and you can see a pre­view of the col­or on the right-hand side. I’ll use the same col­or through­out. Then this is where I’m going to set my logo as well. There’s oth­er things that you cus­tomize here. You can choose the cur­ren­cy and some oth­er set­tings about how the shop appears. That’s it, that’s the whole thing ready to go. Let’s go ahead and pre­view and see what that looks like.

Nick Hodges:
Here we are, wel­come to Hov­er­shed Toys and Games. This is my toy shop. You can see, there are the cat­e­gories that we had in our spread­sheet along the top. If I click into each one, we can again see all the toys that are there in my toy shop. There’s the Lego, here’s some Play­mo­bile, the board games I put in there, and a bunch of ted­dies. From there it behaves like an online shop. You can add things to your bas­ket, you can change the quan­ti­ties, you see it all dynam­i­cal­ly update in a lit­tle bas­ket pan­el on the right. Go ahead and add some more things. I can actu­al­ly change the quan­ti­ties in my bas­ket direct­ly there and every­thing, all updates dynam­i­cal­ly. When I’ve fin­ished, I go and I check out and I say, yes I’m fin­ished, then that’s the end of my shop­ping task. There we go. That’s the whole thing. That’s the whole thing working.

Nick Hodges:
One of things that’s real­ly excit­ing about shop builder for me. Is that it’s so quick to get up and run­ning. Unlike some of our oth­er tools where nec­es­sar­i­ly you have to lay out sev­er­al screens or con­fig­ure some ques­tions, it’s all there right out of the box and you can start tin­ker­ing it imme­di­ate­ly. Now we can go ahead and start con­fig­ur­ing it for our exper­i­ment. I am going to go ahead and show you the labels manip­u­la­tion here. What I’ve got here, is I’ve uploaded a new ver­sion of my prod­ucts that with some extra columns, you can see I’ve got flag, ani­mals, and fun fac­tor here. I haven’t done any­thing spe­cial, these are just extra columns I added in Excel in my spread­sheets. I put those in there and in this fun fac­tor col­umn, I’ve rather arbi­trar­i­ly giv­en a score for each toy as to how fun I think it is.

Nick Hodges:
That’s in there. I’m sure some of you will dis­agree with my rat­ings. Apolo­gies for that. I went back to the prod­ucts pan­el, re uploaded my sets and they will appear there. All those dif­fer­ent cus­tom prop­er­ties I’ve added are going to appear in my tool­ing. I’ve got two labels here which I’m going to use in my labels con­di­tion. I’ll upload those in a sec­ond. Here we go. I’ve got two images and these are labels that I’m going to want to put onto my prod­ucts. It’s a big bright ban­ner, called Super Fun, and a lit­tle small­er one. I’ll show you where those go in just a sec­ond. Now we can go ahead and cus­tomize our labels. I’m going to add a con­di­tion and my label con­di­tion, called Super Fun. I’ll explain more about con­di­tion in a moment.

Nick Hodges:
Let’s go ahead and add a label. We set the two images that we’re going to use, the large on there and the small one there. What I want to do, is I want to show you the Super Fun label on all of the prod­ucts in my set that I think have a high rat­ing in my, in my Super Fun col­umn. You can see those cus­tom fields I’ve added dynam­i­cal­ly appear in my drop­down here, and I can build this cri­te­ria up to pick the prod­ucts I want to go into. What’s real­ly nice about shop builder, and we use this cri­te­ria idea a lot, is that you can essen­tial­ly algo­rith­mi­cal­ly dri­ve a lot of the con­di­tions in your shop. We now see that our Super Fun con­di­tion­ers come up here. You can have mul­ti­ple con­di­tions, so I could have two dif­fer­ent types of label that I add and then ran­dom­ized prices between them and see how those effect.

Nick Hodges:
Let’s go into the Lego. Here we go. You can see those three toys have got my Super Fun badge on them now. If I just bring the set over very quick­ly, we can see those first three, there’s a five and two fours, but the trains only you got a three. That’s why the label isn’t appear­ing on them. Start­ed work­ing nice­ly. If I click through the rest of my shop, I think I can see the oth­er ones, a Fox. There we go. It’s look­ing pret­ty good, and the oth­ers. When I add them to my bas­ket they appear, obvi­ous­ly in the pan­el on the right and when I add one that has the label on it, we see that’s where the small one appears. So even once you’ve moved on and start­ed shop­ping for anoth­er prod­uct, you can see that those labels are still there.

Nick Hodges:
Whoa, sor­ry. That was­n’t what I was meant to do. What hap­pened there? Apolo­gies for that. That was the end of that video. I was try­ing to scroll in my notes. That is how you con­fig­ure the labels. That’s one of the many con­di­tions in the shop builder and we’ve added loads of oth­ers. I’ll take you through some of them now.

Nick Hodges:
The first one was, I think you saw in one of the oth­er talks is swaps. So you can con­fig­ure your shop to offer swaps based on what peo­ple choose. Again, like all the oth­er things, you con­fig­ure it very sim­ply, you fill in all these lit­tle banks, decide what you want it to say. Then when they go shop­ping, it’ll look like this. In this case, I’ve used the same thing and as you saw the, you chose, the how about, great for younger chil­dren, bet­ter for old­er chil­dren, these are all labels that I’ve cus­tomized. When­ev­er I add some­thing that match­es my cri­te­ria, that I con­fig­ured for a swap, it will then choose anoth­er prod­uct that match­es my swap cri­te­ria and offer that to the par­tic­i­pant. They have a but­ton at the bot­tom, which you can option­al­ly enable, called show me anoth­er, which allows them to cycle through all the poten­tial match­es to find some­thing that they might like.

Nick Hodges:
The key thing here is that a lot of the pow­er in the shop builder is, you can com­bine all these manip­u­la­tions togeth­er. If I con­fig­ured the labels option that I showed you at the begin­ning, and the rab­bits or the horse box would have had that label applied. You will also see that in the swap modal. What a lot of the time, what you’ll find you’ll be doing, is com­bin­ing sev­er­al of these dif­fer­ent effects togeth­er to cre­ate the shop­ping expe­ri­ence that you want. That swaps. Tax­es, you can put tax­es on to your prod­ucts to see how that effects pur­chas­ing behav­ior. You can make them invis­i­ble, so you can just adjust the pric­ing, or you can make them explic­it when, and actu­al­ly change how the pric­ing is dis­played to show the per­son how much tax they’re pay­ing for cer­tain things. You can also option­al­ly show how much total tax they’re pay­ing in their bas­ket on the right.

Nick Hodges:
And then dis­counts. This is what Pas­cal used to imple­ment the snap stuff that he was show­ing you in his store. I’ve done a very dif­fer­ent thing here of doing a sum­mer sale, but it’s all the same idea. Again, you can choose how these things are pre­sent­ed to the par­tic­i­pant, and you have a lot of con­trol over this. In this case, I want to have the base price ruled out, with the sale price next to it. Again, you can show the total in the bas­ket there. The one thing that dis­counts have, is that you can set a max­i­mum amount of dis­count that any one par­tic­i­pant is enti­tled to, which is how a lot of real world dis­count pro­grams work.

Nick Hodges:
Then there’s the bas­ket rat­ings. This is anoth­er thing that I think… We were hav­ing the pre­vi­ous talk because it’s one of these few things that you can only real­ly do in an online set­ting, is give every a shop­per, a rat­ing of how good or bad or what­ev­er you think their bas­ket is. This is based on the total num­ber of prod­ucts in the bas­ket and the var­i­ous dif­fer­ent prop­er­ties that they have, you can give the whole bas­ket some kind of rat­ing. I’ve gone for a, low, medi­um, high, but this can be any­thing that you want. You don’t have to use just col­ors and texts, you can put images here instead. As the par­tic­i­pant adds and removes stuff from their bas­ket, their rat­ing will dynam­i­cal­ly update to show them the new result. Again, this is a par­tic­u­lar­ly pow­er­ful with the labels I showed you ear­li­er, because if you keep the small label that appears in the bas­ket, they can actu­al­ly see which of their prod­ucts are con­tribut­ing to that rat­ing. I’ll show you that in the next one.

Nick Hodges:
Bas­ket dis­tri­b­u­tion is sim­i­lar, and I’ve got that idea show­ing here, except this time we’re actu­al­ly show­ing the per­son the break­down of how each their prod­uct con­tribute to each of these three rat­ings. Where­as before it was essen­tial­ly, an aver­age across the whole bas­ket, this time, we’re actu­al­ly show­ing you the break­down of your bas­ket and how the dif­fer­ent prod­ucts are con­tribut­ing. You can see here, I’ve come up with some dif­fer­ent labels which are sim­ple cir­cles of dif­fer­ent col­ors that match my rat­ings. This basi­cal­ly allows us to see, at a glance, which of these prod­ucts are con­tribut­ing to which bits of their bas­ket rat­ing. Using these dif­fer­ent com­bi­na­tions of label­ing and rat­ings, you can give peo­ple a real­ly, real­ly good insight when they look at that bas­ket, of just how, either healthy or unhealthy, or how many air miles, or what­ev­er it is that they’re car­ry­ing around in there.

Nick Hodges:
The oth­er thing that’s nice about the bas­ket dis­tri­b­u­tion, is that you can nor­mal­ize this in dif­fer­ent ways. This first screen­shot is show­ing you just by num­ber of prod­ucts and we can see that it’s the Hog­warts cas­tle, that’s con­tribut­ing to our high rat­ing in this par­tic­u­lar exam­ple, but the Hog­warts cas­tle costs more than all the oth­er prod­ucts in there put togeth­er. In the sec­ond exam­ple, this is exact­ly the same bas­ket and exact­ly the same set­up, but I’m nor­mal­iz­ing the rat­ings by price. Rather, I’m rat­ing the rat­ings by price. We can see here, this image on the right is show­ing you out of all the mon­ey you’re spend­ing, how many of these things fall into these dif­fer­ent cat­e­gories and how they affect your rat­ing. You can see that gives a very, very dif­fer­ent impres­sion of what they’re car­ry­ing around with them.

Nick Hodges:
Those are the big high­lights. There are loads of oth­er con­fig­u­ra­tion options avail­able to you. You could give but­tons to shop­ping lists, remind them what to buy. You can set the ini­tial items and they start off with, Pas­cal showed us that ear­li­er, you can set a min­i­mum max­i­mum bud­get, if you want to con­strain that they’re only spend­ing a cer­tain amount of mon­ey, you can do that. You could cus­tomize how the site is nav­i­gat­ed to again, to bet­ter mim­ics real-world web­sites. You can add your own cus­tom con­tent, you can add extra graph­ics and oth­er things to the prod­uct pages, into the cat­e­go­ry pages that are there on the site. Final­ly it’s ful­ly local­iz­able, all the lit­tle labels on all the dif­fer­ent but­tons, so check­out, or show me anoth­er, and all those dif­fer­ent things that you’ve seen, you can upload a spread­sheet and trans­late all of those dif­fer­ent pieces of text into a dif­fer­ent lan­guage, you can actu­al­ly go out there and do your research with a ful­ly local­ized shop. This local­iza­tion idea is some­thing we’re going to be run­ning out all of our oth­er tools in due course, but it’s there now in the shop builder.

Nick Hodges:
That is the end of my shop builder demo, it is avail­able now, when you go into a Goril­la account and hit the cre­ate but­ton, it will be there under new tools. The way we’re try­ing out with our new tools, they are free to try out, you can start build­ing it. You can grab that toyshop set that I showed you, it was on the main doc­u­men­ta­tion page of the shop builder. You will need a license in order to actu­al­ly go and do data col­lec­tion and sup­port against it. It’s free to try out and then once you’ve got your tasks and you’re real­ly hap­py that you want to go ahead and use it, that’s when you need to go and get a license. They’re avail­able for labs and depart­ments as of today, we are real­ly excit­ed to see what you guys can build with it. That is every­thing for me. There is more infor­ma­tion on the shop builder prod­uct page here, and that’s the end of my pre­sen­ta­tion. If there are any ques­tions, I’d be delight­ed to take them.

Speak­er 2:
Fan­tas­tic. Thank you, Nick. Amaz­ing stuff. We’ve got one ques­tion already in the chat, is there any lim­it to the num­ber of prod­ucts you can upload to the Store?

Nick Hodges:
There’s no hard lim­it as of yet, no. One thing we have been find­ing… Should I stop my share cause then I think we can see each oth­er bet­ter. No, there’s not a hard upper lim­it. What we have found is that the main thing that’s real­ly gat­ing you there, is that the big­ger your prod­uct set is the longer it’s going to take your par­tic­i­pant to down­load it at the begin­ning in order to start the task. So soon­er or lat­er, if you make it too big, you’re going to get to a point where your task takes too long to start. Because the first thing we have to do is load up your mas­sive spread­sheet of all of your prod­ucts and then process it so that we can use it at run­time. Once it’s all set up, every­thing is fine.

Nick Hodges:
Again, oth­er things that tend to get hard­er, the more prod­ucts you have, if you have a real­ly, real­ly mas­sive set, the search, is going to be slow­er and oth­er things like that, but cer­tain­ly we’ve been tri­al­ing it with Pas­cal and oth­ers, with­in a 10 to 20,000 prod­uct range and it’s been per­form­ing pret­ty well. We think that so far, it’s the tool’s abil­i­ty to have a large num­ber of prod­ucts is cer­tain­ly high­er than what any sane per­son would want to have to manage.

Speak­er 2:
Absolute­ly. I think this might be a ques­tion I’m not sure if Demetrius, if you’re still in the room or not, one thing I did­n’t get the oppor­tu­ni­ty to ask our pre­vi­ous speak­ers of where do they get their stim­uli from?

Nick Hodges:
One of the things that we’ve got, if you want­ed to get start­ed, that toy shop set is avail­able online right now. In terms of get­ting real-world sets, most of our pre­vi­ous clients have end­ed up going and buy­ing them from, there’s Kan­tar World­pan­el, I think have pro­vid­ed some of the ear­li­er prod­uct sets. Then I think there are a few oth­ers. I’m sure some of my team will be able to find them and put them in the chat, there are com­pa­nies that do this and Prod­ucts For You, I think it was anoth­er one. They are avail­able for pur­chase, there are peo­ple around the world who want and need and use this kind of stuff. We’ve looked into whether we can some­how acquire some, but from what we found is that, because these things, par­tic­u­lar­ly in terms of gro­ceries and things, they vary so much by ter­ri­to­ry, cul­tur­al­ly, because they go out of date because prod­ucts come in and out of cir­cu­la­tion, every­thing, they real­ly are some­thing that you want to have there for your study that is par­tic­u­lar to your study.

Speak­er 2:
Absolute­ly. I think that sounds real­ly great. I think anoth­er ques­tion that came up, I think I saw some­where in the chat, is this idea, the shop design that we have here, it’s very well suit­ed for a gro­cery shop, it’s very well suit­ed for some­thing like Ama­zon, but what about kind of oth­er types of online shop­ping, do you think about price com­par­i­son shops, things like that?

Nick Hodges:
Yeah, absolute­ly. This is one thing that we want to do with the shop builder in due course, which is this con­cept of skin. What we’ve gone for the moment is some­thing that works well, as you say, for a super­mar­ket, gen­er­al prod­uct, Ama­zon sort of thing, but there are plen­ty of oth­er kinds of skins or tem­plates that we want to explore using. Our vision for it is that we work in exact­ly the same way, you still upload a spread­sheet of var­i­ous prod­ucts and they’re sent to you, you pick which kind of skin you want. Then go ahead and cus­tomize the col­ors and the brand­ing and stuff, like I showed you ear­li­er. Again, all we’re essen­tial­ly chang­ing there, is the lay­out and the kind of skele­ton at the site and how you browse it.

Nick Hodges:
Price com­par­i­son, one of the ones that came up and in our notes, I’ve talked about doing a clothes shop. If you’re doing a clothes shop, you prob­a­bly want some con­cept of choos­ing a size, which you would­n’t have in some of these oth­er ones, that’s def­i­nite­ly anoth­er one we want to do. I think price com­par­i­son sites and insur­ance and flights and oth­er things like that, all the same basic idea, but there’s always a cou­ple of slight things that you would want to change depend­ing on the kind of con­text that it is. I think where we would approach that is essen­tial­ly opin­ion­at­ed skin, if you’re doing a [inaudi­ble 00:21:39] use this skin, which is the one that we made exact­ly for that.

Speak­er 2:
I think that sounds amaz­ing and it’s always good to hear that there are more things in the pipeline ready to come out. Although that was pret­ty fea­ture­ful to be hon­est, I think there’s a lot of things. We do have in the chat, a feed­back form so tell us what you think about shop builder. If there was some­thing you, I can’t imag­ine what you could think of, but if you did think of some­thing that was miss­ing, then there is an oppor­tu­ni­ty to put that in our feed­back forms. We’d love to hear from you guys and how to make our prod­ucts better.

Speak­er 3:
Gareth if you’re still there, I know you’ve spo­ken to me before about where you can buy fea­ture set… Datasets from, could you say something?

Gareth:
Most of the images that you find on web­sites, whether it’s Ama­zon, Tesco’s, they all come from one source, which is Brand­bank. I’m just about to post the link in the chat. When­ev­er a new com­pa­ny launch­es a prod­uct Brand­bank has some set of guide­lines that the images need to fol­low, and these are the ones that are sup­plied to pret­ty much any web com­pa­ny online, where you buy it from. That’s why if you go to Tesco’s, Asda, the pho­tos you see are iden­ti­cal. That’s typ­i­cal­ly where I buy my images from.

Speak­er 3:
That’s absolute­ly bril­liant, thank you so much!

Gareth:
Not just the image, but the prod­uct descrip­tion is there as well, if you want the prod­uct descrip­tion, it gives you a bit more.

Speak­er 3:
Excel­lent. Thank you. Thanks so much Gareth.

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